Privacy Policy
Welcome to the privacy policy page of Serenity Pool & Spa LLC. This document aims to inform you about the collection, use, and protection of your personal information when you visit our website or utilize our services. Your privacy is of utmost importance to us, and we are committed to safeguarding your personal data.
1. Information We Collect
1.1 Personal Information
When you interact with our website or engage with our services, we may collect certain personal information that can be used to identify you. This may include:
- Contact details (e.g., name, email address, phone number, postal address)
- Payment information (e.g., credit card details, billing address)
- Communication preferences
1.2 Non-Personal Information
We may also collect non-personal information, such as demographic data, IP addresses, browser type, and usage statistics. This information helps us improve our website and services and does not personally identify you.
2. Use of Collected Information
2.1 Provision of Services
We may use the personal information we collect to:
- Fulfill your requests for our services and products
- Process payments and provide customer support
- Send you service-related communications, including confirmations and updates
- Respond to your inquiries and address your concerns
2.2 Marketing and Promotions
With your consent, we may use your contact information to send you promotional materials, newsletters, special offers, and other marketing communications. You have the right to opt-out of receiving such communications at any time.
2.3 Website Improvement
Non-personal information collected may be used to analyze trends, administer our website, gather demographic information, track user movements, and improve our website's functionality and user experience.
3. Information Sharing and Disclosure
We may disclose your personal information to third parties in the following circumstances:
- Service Providers: We may engage trusted third-party service providers to assist us in delivering our services, such as payment processing, data analysis, marketing, and customer support. These providers are obligated to protect your information and may only use it for the purposes specified by us.
- Legal Requirements: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy policy.
4. Data Security
We take the security of your personal information seriously and employ industry-standard measures to protect it against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. External Links
Our website may contain links to third-party websites or services that are not operated or controlled by Serenity Pool & Spa LLC. This privacy policy does not apply to those external sites. We recommend reviewing the privacy policies of any third-party sites you visit.
6. Children's Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected personal information from a child without parental consent, we will promptly delete that information.
7. Your Rights
You have the right to access, update, and correct your personal information held by us. You may also request the deletion of your personal information, subject to any legal obligations or legitimate business interests. To exercise these rights or to address any privacy-related concerns, please contact us using the information provided below.
8. Changes to this Privacy Policy
We reserve the right to update or modify this privacy policy at any time, without prior notice. Any changes will be effective immediately upon posting on this page
